Contact
📞 Contact LudikPocket – We’re Here to Help!
Got a question? Need assistance with your order? Our team is here to help! Contact us using the information below, and we’ll get back to you as soon as possible.
📩 Customer Support Email
For any inquiries, please email us at:
✉️ portablegamestore@gmail.com
We strive to respond within 24 business hours.
📍 Business Address
LudikPocket
14 Rue du Barry
05130 Tallard, France
(Please note: This address is for administrative purposes only. Returns must be processed via email before sending any item.)
🕒 Customer Service Hours
⏰ Monday – Friday: 9:00 AM – 6:00 PM (CET)
⏰ Saturday – Sunday: Closed
Feel free to contact us at any time, and we’ll get back to you during business hours.
📦 Order & Shipping Questions
💬 Where is my order?
You can track your order using the tracking link provided in your confirmation email. If you haven’t received it, check your spam folder or contact us.
💬 Can I modify or cancel my order?
We process orders quickly, so modifications or cancellations are only possible within 12 hours of purchase. Contact us immediately if you need changes.
💬 What if my item is defective or missing?
If you received a damaged or incorrect item, send us an email with your order number and photos of the issue. We’ll resolve it as soon as possible.
📖 Frequently Asked Questions (FAQ)
Before reaching out, check our FAQ page—your question might already have an answer!
🌍 Follow Us on Social Media
Stay updated on new arrivals, promotions, and special deals!
📸 TikTok – @LudikPocket
📘 Youtube – LudikPocket
📩 Need Help? Contact Us Now!
We’re always happy to assist you! 🚀